Levi Presley

Founder & CEO

Levi is the founder and CEO of Prestige Health, where he’s built a client-first approach to health insurance that blends expertise, transparency, and heart. Levi specializes in helping individuals, families, and businesses find health coverage that truly fits their needs and budget.

Known for his straight talk and deep industry knowledge, Levi takes pride in making insurance feel less intimidating and more human. When he’s not guiding clients through the complexities of coverage, he’s working behind the scenes to innovate and improve the way insurance is delivered—one relationship at a time.

Alejandra Armendariz

Customer Service Manager

& Agent Supervisor

Alejandra is the backbone of day-to-day operations at Prestige Health, serving as both the Customer Service Manager and Agent Supervisor. With a sharp eye for detail and a heart for helping others, she ensures every client gets timely, compassionate support—and that every agent on the team is equipped to succeed.

Alejandra brings years of experience in customer relations and team leadership, and her calm, confident presence sets the tone for the office. Whether she’s resolving complex service issues or mentoring new agents, Alejandra is all about making sure everyone—clients and team members alike—feels heard, valued, and taken care of.

Crystal Thomas

Client Success Specialist

Crystal is a key part of the Prestige Health team, known for her dedication to client care and her calm, compassionate approach. As a Client Success Specialist, she works closely with each individual to ensure their questions are answered, their coverage is clear, and their experience is smooth from start to finish.

With a strong background in customer service and a passion for helping others, Crystal is often the friendly voice clients trust when they need guidance or support. She’s here to make health insurance feel easier—and a little more personal.